Privacy Policy
Each Other Care Limited takes your privacy and protection of your personal data seriously. This privacy policy applies to our use of Data collected by us or provided by you in relation to the use of the Website. This privacy policy applies between you, the User of this Website and Each other Care Limited, the owner and provider of this Website.
This privacy policy should be read alongside, and in addition to, our terms and Conditions, which can be found at www.eachothercare.co.uk/terms-conditions
In this privacy policy, the following definitions are used:
Each Other Care Limited, We or Us- Each Other Care Limited, with registered number 11706285 registered office at 91/97 Saltergate, Chesterfield, Derbyshire, United Kingdom, S40 1LA
Data -All information that you submit to Each other Care Limited via the Website, this definition incorporates, where applicable, the definitions provided in Data Protection Laws.
Data Protection Laws- Any applicable UK/EU law relating to the processing of personal data
User/s or You/r means any third party that accesses the Website and is not either (i) employed by Each Other Care Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Each Other Care Limited and accessing the Website in connection with the provision of such services
Website- the website you are currently using www.eachothercare.co.uk, and any sub-domains of this site
This privacy policy applies only to the actions of each Other Care Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to review or social media websites.
For the purposes of the applicable Data Protection Laws, Each Other Care Limited is the “data controller”. This means that Each Other Care determines the purposes for which, and the way, your Data is processed.
Data collected
We may collect the following Data, which includes personal Data, from you:
name.
contact Information such as email addresses and telephone numbers.
IP address (automatically collected).
Web browser type and version (automatically collected).
Operating system (automatically collected).
In each case, in accordance with privacy policy.
How Data is collected
We collect Data in the following ways:
Data is given to us by you; and
Data is collected automatically.
Data that is given to us by you
Each Other Care Limited may collect data when you contact us through the Website, by telephone, post, e-mail or through any other means and/or when you elect to receive marketing communications from us.
Data that is collected automatically
We automatically collect some information about your visit to the Website. This information helps us to make improvements to the Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, see the “Cookies” section below.
Use of Data
Any or all the above Data may be required from us from time to time to provide you with the best possible service and experience when using our Website. Specifically, dates and may be used by us for the following reasons:
internal record keeping.
transmission by e-mail of marketing materials that may be of interest to you.
where we need to comply with a legal or regulatory obligation.
in each case in accordance with this privacy policy.
We may use your data for the above purposes if we deem it necessary to do so for a legitimate interest. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
Delivery of direct marketing to you via a- Mail, will need your consent, whether via opt in or soft opt in:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask for more details about particular service, and we are marketing similar services). Under “soft opt-in” consent, we will take your consent as given unless you opt out.
for other types of e-marketing, we are required to attain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that will provide.
If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your Rights” below.
Who we share Data with
We may share your data with the following groups of people for the following reasons:
Each Other Care Limited- Marketing and Care Home Managers - For contact and marketing purposes, in each case in accordance with this privacy policy.
Third Parties- In the event of Business changes and ownership, Data provided by users will, where it is relevant to any part of our business, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy.
Keeping Data secure
We will use technical and organisational measures to safeguard your Data.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of unauthorised access to your Data, please let us know immediately by contacting those via this email address: marketing@eachothercare.co.uk
Data Retention
Unless a longer retention period Is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you requested the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your data:
Right to access- the right to request (i) copies of the information we hold at you at any time (ii) that we modify, update, or delete such information.
Right to correct- the right have your data rectified if it is inaccurate or incomplete.
Right to erase- the right request that we delete or remove your data from our systems.
Right to restrict our use of your data- the right to block us from using your data or limit the way in which we can use it.
Right to data portability- the right request that we move, copy, or transfer your data.
Right to object- the right to object to our use of your data including where we use it for our legitimate interests.
To make inquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data ( where consent is our legal basis for processing your data), please contact us via this email address: marketing@eachothercare.co.uk
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Cookies
This website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk subject to your agreement. By continuing to browse the site, you are agreeing to our use of cookies.
You can choose to enable or disable Cookies in your internet browser.
Each Other Care Limited may use cookies in the following ways:
where they are essential to make the Site work;
to enable personalisation features on the Site (which give You the ability to recall recently viewed pages and see information which You have input online) and
to compile anonymous, aggregated statistics that allow us to understand how users use the Site and to help us improve the structure of the Site.
Each Other Care Limited cannot identify you personally via cookies and has taken steps to ensure that your privacy is always protected and respected.
The following cookies are used on this site-
Strictly Necessary Cookies- These are required for the operation of this website
Analytics/Performance Cookies- a set of tools used to collect and analyse usage statistics, enabling us to better understand how users use the Site. This, in turn, enables us to improve the Site and the products and services offered through it
All Cookies used by this Site are used in accordance with current UK and EU Cookie Law.
Changes to this privacy policy
Each Other Care Limited reserves the right to change this privacy policy as we may deem necessary or as may be required by law. Any changes will be posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
This agreement will be governed by and interpreted according to the law of England and Wales.
Last Updated – December 2020