A New Era for White Ash Brook

Each Other Care is commemorating the transformation of care at White Ash Brook Care Home in Oswaldtwistle, four years after being acquired from a previous provider.

The 53-bedroom care home on Thwaites Road is under new Management and has been completely reimagined since the takeover, offering values-driven person-centred residential, specialist dementia and respite care.  

Each Other Care is a family-owned care home group, founded on the principles of excellence, compassion and community engagement. The company’s commitment to delivering high-quality care is evident through CQC ratings, industry recognition, 5* food hygiene ratings and positive family feedback. Leaders have been working closely with industry partners, the Council and the CQC to exceed current standards, offering truly personalised care where residents lead full and meaningful lives in the comfort and safety of a shared home.

The past four years have been a collaborative journey where residents and the new management shared insights and best practices to enhance the lives of those they care for. Each Other Care’s proven success in acquiring care homes in need of improvements aligns seamlessly with the vision to deliver a new standard of truly personalised care.

Care Director Joanne McHugh explains:

“We understood the challenges of the previous reputation when we took over and I was motivated to transform the provision. We knew this wasn’t something that could be changed overnight, but our highly experienced Management team have been working tirelessly behind the scenes to ensure resident well-being is the highest priority. Having achieved CQC Outstanding ratings in previous homes where I’ve been a nominated individual, I am excited about the opportunity we have to now achieve this in Oswaldtwistle.”

Team members are recruited based on their shared values and dedication to meaningful care. Every employee takes part in a Company Values workshop led by our Co-Owner within the first year of employment.

Registered Manager Marie Barnes said:

"We ensure that residents immediately receive the highest quality of care in a warm and supportive environment. I’m proud to have implemented the necessary management changes to prioritise quality and person-centred care for our valued residents. Each Other Care’s reputation for delivering excellence is testament to the investment they make into team member training and development.”

Marie continues:

“I’m honoured to align White Ash Brook Care Home with the company’s commitment to becoming the first choice for families in the local area, playing a pivotal role at the heart of the community.”

Recent independently verified reviews on carehome.co.uk are also testament to the culture shift. Rachel C, daughter of a resident, comments: 

“I cannot praise highly enough the staff of White Ash Brook. My father has been loved and cared for in a wonderful way, I truly feel it's a home from home. I would go out of my way to recommend White Ash Brook to absolutely anyone and I thank you all so much.”

Each Other Care understands the importance of community partnerships. The goal is to not only provide exceptional care but also to become an integral part of the community and contribute positively to it.

Take a closer look inside the home by following us on Facebook.

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